An email from info@misol.uz looks far more trustworthy to customers than one from a personal Gmail address. If your hosting runs ISPmanager, you can create mailboxes for your domain right in the panel without buying a separate service. It takes two steps: register the domain as a mail domain, then create the mailboxes inside it. After that you connect the mailbox to an email app and confirm that messages are delivered.
Start with the mail domain
ISPmanager attaches every mailbox to a mail domain. Open Mail → Mail domains and check whether your domain is listed; it is often created automatically together with the website. If not, click create, enter misol.uz and save. Depending on the panel version and server setup, the mail domain settings may also offer a catch-all target, spam filtering and DKIM signing; ask support if you do not see them.
Creating the mailbox
Go to Mailboxes, click create and fill in:
- Name — the part before
@, such asinfoorsales. - Domain — the mail domain you created.
- Password — at least 12 to 16 characters; mail logins are a favourite brute-force target.
- Maximum size — a sensible quota per mailbox keeps the shared hosting disk from filling up.
The mailbox works immediately. Test it through the webmail button in ISPmanager by sending a message to your personal address and replying.
Example: a clinic with several addresses
A private clinic in Samarkand on misol.uz needs qabul@misol.uz for appointments, info@misol.uz for partners and a personal address for the head doctor. Two receptionists on different shifts both connect to the same appointments mailbox over IMAP, so read and answered messages look the same on both devices. If the head doctor wants copies, add their address to the mailbox forwarding field, and an autoresponder covers holidays.
Settings for phones and Outlook
| Setting | Value |
|---|---|
| Incoming (IMAP) | port 993, SSL/TLS |
| Incoming (POP3) | port 995, SSL/TLS |
| Outgoing (SMTP) | port 465 SSL/TLS or 587 STARTTLS |
| Username | the full address, e.g. info@misol.uz |
| Authentication | normal password, enabled for SMTP too |
The server name may be mail.misol.uz or the hosting server's own hostname; check your hosting details in the sayt.uz cabinet or ask support so you avoid certificate warnings. Prefer IMAP when several devices share a mailbox.
DNS records that get mail delivered
Other servers find your mail server through the MX record and decide whether to trust your messages using SPF, DKIM and DMARC. If your DNS is hosted on the hosting server these are usually added automatically; otherwise add them on the DNS page of the sayt.uz cabinet or at your DNS provider. Check them with:
dig MX misol.uz +short
dig TXT misol.uz +short
dig TXT _dmarc.misol.uz +short
You should see the mail server name and a TXT line starting with v=spf1. A missing SPF record, or two separate SPF records, is a common reason Gmail and Outlook send mail to spam.
Keeping mailboxes secure
When an employee leaves, change the mailbox password and set up forwarding before deleting anything. Watch mailboxes approaching their quota, because mail to a full mailbox bounces back to the sender. Never share passwords in plain text over messengers, and give each person access only to the mailboxes they need.
If mail suddenly stops flowing, start with the basics: is the mailbox full, was the password changed on one device but not another, are the ports right? Email apps often keep retrying a wrong password silently, and the server may temporarily block the address producing failed logins. Fix the password everywhere, and if the block persists, open a ticket with the mailbox address and the approximate time of the error.